A recent Destiny 2 update unintentionally wiped out a significant number of player usernames due to a malfunction in the game's moderation system. This article details the developers' response and outlines steps players can take if their Bungie Name was affected.
Destiny 2 Username Glitch: Bungie Issues Name Change Tokens
Bungie is distributing free name change tokens to all players following a recent update that unexpectedly altered a large number of account names. Many players reported their Bungie Names were replaced with "Guardian" followed by a random number sequence. This issue, starting around August 14th, stemmed from a problem within Bungie's name moderation system.
Bungie's official Twitter (X) account acknowledged the widespread issue: "Our Bungie name moderation tool mistakenly changed a high number of account names. We're investigating and will provide updates, including details on additional name change tokens for everyone, tomorrow."
Bungie's moderation system typically alters usernames violating its terms of service (offensive language, personal information, etc.). However, many players affected had used their names for years without issue, leading to widespread confusion and frustration.
Bungie swiftly investigated and reported the following day that they'd identified and fixed the underlying problem. Their Twitter (X) statement read: "The issue causing mass Bungie name changes has been identified and fixed server-side. We're still planning to provide all players with name change tokens; further details to follow."
Players are advised to remain patient and await further communication from Bungie regarding the distribution of the name change tokens. Those affected by the accidental name change can expect to receive these tokens and additional updates shortly.
