Empower yourself with the BIS CARE app, your ultimate tool for verifying product quality with just a few taps on your smartphone. By entering the license number, HUID number, or registration number displayed on any product, you can instantly retrieve essential information such as the manufacturer’s name and address, license or registration validity, covered varieties, associated brands, and the current status of certification. Don’t tolerate counterfeit goods, misused marks, or false quality claims—report any inconsistencies directly through the app's intuitive 'Complaints' feature. Easily file your grievances by providing necessary details and supporting evidence, and receive a unique complaint number for future tracking while our team addresses your concern.
Features of BIS CARE:
Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmark certifications, and CRS Registration marks by simply entering the license number, HUID number, or registration number.
Complaints Registration:
Easily report substandard products, unauthorized use of marks, or misleading claims using the in-app 'Complaints' function, ensuring your voice is heard and action is taken.
User-Friendly Interface:
Enjoy hassle-free access with simple user registration or OTP-based login, making it easy to submit complaints and verify product authenticity anytime, anywhere.
Tips for Users:
Provide Evidence:
When submitting a complaint, attach relevant proof such as photos or documents to help expedite the resolution process.
Select Complaint Type:
Choose the appropriate complaint category from the available options to ensure your issue reaches the correct department for prompt action.
Stay Informed:
Keep track of your complaint using the unique reference number provided at the time of submission for timely follow-ups and updates.
Conclusion:
The BIS CARE app equips consumers with the tools needed to authenticate certified products and raise concerns about questionable items. Its intuitive design and seamless complaint registration system empower users to take swift action against inferior products and safeguard their interests. Download the app today and play your part in promoting genuine, high-quality goods in the marketplace.
