Application Description
Streamline Repossessions with RCM Case Mapping
RCM seamlessly integrates with RecoveryConnect® and MRS web applications
Quick Start Resources
Field Agent Capabilities
Empower your recovery team with real-time repossession assignment data through RCM. Immediate case access helps agents:
- Reduce wrongful repossession risks
- Instantly update unit status to On Hook
- Complete asset recovery procedures safely
Mapping Features
The RCM mapping system enables field personnel to:
- Scan custom map icons for efficient route planning
- Submit one-tap status updates
- Designate pickup locations
- Increase recovery volumes
Create personalized map filters to highlight priority cases. Automated condition reports with photos and asset details are generated upon recovery and directly submitted to clients.
Core Functionality
- Pro Feature: Custom map pin customization
- Single-button On Hook collateral marking
- Simplified asset documentation process
- Real-time case data visualization
- Pro Feature: Advanced map search
- Favorite case tagging
- Case filtering for optimized routing
- Instant status updates
- Automatic location tracking
- To Do list integration
24/7 technical support available via contact form
Version 3.0.33 Updates (October 2, 2024)
New Mobile Features:
- Case acceptance capability
- Accept/decline options from home screen
- Multi-case selection (long press)
- Enhanced search filters
- Complete case history tracking
Screenshot
