Microsoft Flight Simulator 2024: Addressing a Turbulent Launch
The launch of Microsoft Flight Simulator 2024 faced significant challenges, prompting a public acknowledgment from the development team. This article details the issues encountered and the steps being taken to resolve them.
Unexpected Demand Overwhelms Servers
Jorg Neumann, head of Microsoft Flight Simulator, and Sebastian Wloch, CEO of Asobo Studio, addressed player concerns in a YouTube video. They attributed the initial problems—bugs, instability, and server outages—to an unexpectedly high number of concurrent players. The game's infrastructure, while tested with 200,000 simulated users, was overwhelmed by the actual player base. The issue stems from the game's data retrieval process, where initial requests overload the server's cache and database.
Login Queues and Missing Content
Attempts to mitigate the problem by increasing login queue capacity provided only temporary relief. The server cache repeatedly collapsed under the strain, leading to extended loading times and, in some cases, the infamous "97% loading screen freeze." Furthermore, reports of missing aircraft and other game content were attributed to the overloaded servers' inability to deliver complete data packages.
Negative Steam Reception
The launch issues resulted in overwhelmingly negative player reviews on Steam. The developers acknowledged the frustration and apologized for the inconvenience.
Ongoing Resolution Efforts
The team assures players that they are actively working to resolve the problems. The Steam page now indicates that the immediate issues have been addressed, and players are now being admitted at a more controlled rate. The developers continue to monitor the situation and provide updates through their social media channels, forums, and website.